SMA by Codipack – NiceLabel-Loftware
Labeling software
Free Support
Unlimited support calls/tickets for NiceLabel-Loftware users.
OEM Support Access
Direct access to original NiceLabel-Loftware support.
SMA by Codipack
Codipack-specific service for Loftware software maintenance.
Information
SMA by Codipack for NiceLabel-Loftware is a support service package offered by Codipack to customers using Loftware label software. It solves limited support access and long response times by providing free, unlimited support for Loftware products like Designer Pro, LMS Pro, LMS Enterprise, and Cloud editions.
The package offers priority access to Codipack support experts and direct escalation to OEM NiceLabel-Loftware support for complex technical issues. Ideal for companies wanting reliable labeling operations without interruptions from software problems. Compatible with all Loftware versions supported by Codipack.
Codipack delivers SMA by Codipack as a partner solution specifically for NiceLabel-Loftware customers. This minimizes downtime, maximizes productivity, and ensures fast problem resolution through local and global support channels.
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Specifications
Free support for NiceLabel-Loftware software packages.
Unlimited support calls and tickets per year.
Access to OEM NiceLabel-Loftware support.
Priority service via Codipack support team.
Support for all Loftware editions (Designer, LMS, Cloud).
Coverage for software and printer configuration issues.
Local support in NL/FR/EN.
Service specific for Codipack Loftware customers.
Frequently Asked Questions
Coding and labeling is our core business. We have 5000 customers in very diverse sectors: from the local cheese shop to the multinational.
What does SMA by Codipack NiceLabel cover?
Free support with unlimited calls/tickets for Loftware software.
Which Loftware versions are supported?
All editions including Designer Pro, LMS Pro/Enterprise, and Cloud versions.
How do I access OEM support?
Through Codipack as escalation channel to original NiceLabel-Loftware support.
Is there a limit on support requests?
No, unlimited support calls and tickets.
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